Managed ServicesStay supported after go-live.
Structured Support & Advisory built around predictable investment, proactive guidance, and long-term partnership.
Contoso Mfg⌄
Overview
Business Central
Power Platform
Copilot
LicensingSupport & AdvisoryRecommended2
Retire unused flowsPower PlatformAdvisor
Enable Copilot in OutlookAI & CopilotAdvisor
Scheduled2
Q3 roadmap reviewThu 10:00Account lead
BC update 26.2Sat windowConsultant
In progress2
Field Service mobile fixTicket #4821Support
License true-up46 seatsLicensing
Done1
Security patching3 environmentsSupport
[ what you get ]
Support & Advisory, structured.
Everything included in a TMC Global Support & Advisory plan.
✓
Dedicated teamAn account lead and consultants who know your environment.
✓
Proactive guidanceRecommendations before problems arrive.
✓
Quarterly roadmap reviewsPlan the next quarter together.
✓
Updates & patchingBusiness Central and Power Platform kept current.
✓
Rapid supportTickets handled by the people who built it.
✓
Predictable plansStructured hours in place of open-ended T&M.
[ budget ]
Predictable investment.
Structured plans in place of open-ended Time & Materials billing.
Advisory hours · Q3On plan
22/ 30 hours
No surprise invoices
[ roadmap ]
Proactive guidance.
Recommendations arrive before problems do, with a roadmap reviewed together.
RECOMMENDATIONProactive
Your BC version leaves support in 60 daysWe've scheduled the update for Sat.Usage of Power BI reports dropped 30%Review at next roadmap meeting
98%client retention
1,300+active clients
40years of Microsoft delivery
[ more from tmc global ]
Add what you need as you grow.
[ trusted by 1,300+ organizations ]
[ one partner ]
One partner.
Every Microsoft workload.
Business applications, Power Platform, AI, licensing, and managed services from one team that knows how they fit together.
